Legal and Privacy



For the purpose of shipping and payment, we require the following information to process an order:  name, billing address, shipping address, phone number,email (to contact you with any questions concerning your order) and credit card number with expiration date. No third party will receive your personal information e.g. your name, shipping, email, address, bank and credit information. We will not provide your information to third parties for advertising or solicitation, or any other reason. Your personal information is entirely safe with us at If you have any questions about our privacy policy, please email us at 


All your information will be transmitted though a secure SSL server. It will be encrypted using 128 bits of encryption. SSL is a standard communication link and no one can see your information during the online ordering process. When you click on "check out" (before you are asked for your credit card number) you will connect with our server. SSL sends your browser information that "encrypts" your order, changing all the information that you send back into a code that is secure.


Cookies may be used to compile statistics related to the use of this web site, or to patterns of browsing. Information collected is aggregated for reporting purposes. The use of this service assists us in measuring and improving the ease of use of our web site. These cookies are optional and may be deleted at any time without affecting your access to our site.


Merchandise sold by Canadian Water Warehouse is guaranteed only to the extent of the original manufacturer’s warranty. Warranties exclude liability for labor and/or consequential damages. Repairs or alterations to merchandise shall void any and all warranties. Seller’s maximum obligation under this warranty shall be limited to a refund of purchase price or replacement of product proven to be defective. 

In no event will Canadian Water Warehouse be liable for any amount exceeding the purchase price of a product with regard to any claims related to such product this includes but is not limited to special, incidental or consequential damages. Determination of suitability of a product for uses and applications contemplated by purchaser shall be the sole responsibility of the purchaser. 

If for any reason we have a product listed with an incorrect price, Canadian Water Warehouse has the right to refuse or cancel any orders that have been placed with this incorrect price. This includes confirmed orders or if your credit card has already been charged, when your order is cancelled Canadian Water Warehouse will promptly issue a credit to your credit card account for the amount of the incorrect price. Acceptance of delivery of any product constitutes purchaser’s acceptance of the agreement and subjects the purchaser to its contents. Any purchaser from agrees that any and all claims regarding the sale of merchandise to said purchaser shall be subject solely to the jurisdiction of the Court of the Province of Ontario.